
TERMS & CONDITIONS
AWH BXING GYM – Terms & Conditions
1. Membership Terms
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All memberships are personal and non-transferable.
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Members must be at least 16 years old. Youth memberships or youth classes require parental/guardian consent.
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Memberships grant access according to the tier selected (e.g., Gym Only, Gym + Classes).
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Memberships are managed and processed via our official provider, Glofox.
2. Early Bird Membership Terms
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Early bird members pay upfront for the first month to reserve their discounted membership.
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The membership will remain paused until the gym officially opens, at which point access will be granted.
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The next two months' discounted payments will be processed via Glofox on the date of initial purchase for each following month.
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After the 3-month early bird period, members must manually re-subscribe to the standard membership at £47.50/month. No automatic renewal will occur.
3. Payment & Fees
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All membership payments are securely processed through Glofox.
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Members are responsible for ensuring their Glofox account and payment details are kept up to date.
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Failed or missed payments may result in temporary suspension of access until resolved.
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We reserve the right to update pricing with a minimum of 30 days’ notice to active members (does not apply to fixed early bird pricing).
4. Cancellation & Refunds
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Early bird memberships are non-refundable due to limited capacity and promotional pricing.
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Standard memberships can be cancelled via your Glofox account, with at least 14 days’ notice before your next billing cycle.
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Refunds will not be issued for partially used billing periods or missed classes.
5. Gym Access & Conduct
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Members must use their personal Glofox access code or app entry to enter the facility. Sharing access credentials is strictly prohibited.
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All members are expected to treat others with respect and follow staff guidance at all times.
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AWH BXING GYM reserves the right to revoke access in the event of misconduct or safety violations.
6. Health & Safety
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By signing up, members confirm they are physically fit to participate in exercise and have disclosed relevant health information.
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Any injuries, equipment faults or incidents must be reported to staff immediately.
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AWH BXING GYM is not liable for injuries sustained from improper equipment use or failure to follow safety guidance.
7. Class Bookings
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Class bookings must be made in advance through the Glofox app or website.
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Cancellations must be made at least 6 hours in advance to avoid losing a space or incurring a penalty.
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Late arrivals may not be permitted once a class has started.
8. Personal Training
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PT sessions are booked directly with trainers via the Glofox app or in-person, subject to availability.
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Sessions cancelled less than 24 hours in advance may be forfeited or incur a fee at the trainer’s discretion.
9. Facilities & Temporary Closures
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We reserve the right to temporarily close areas of the gym for maintenance, deep cleaning or events.
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Members will be notified in advance where possible.
10. Data & Privacy
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All member data is stored securely via Glofox and used in compliance with GDPR and our Privacy Policy.
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We do not share your personal data with third parties without your consent.
