Privacy Policy

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Effective Date: 14/11/25
Last Updated: 14/11/25

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AWH BXING GYM (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store and protect your information when you engage with us - whether online, through our app, in-person at our Crieff facility or during events and classes.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

AWH BXING GYM is a fitness and boxing facility based in Crieff, Scotland. We provide gym access, classes and personal training services to our members. Our systems and memberships are managed via Glofox, our official booking and payment partner.

If you have any questions about this policy or your data, please contact us at:

Email: Memberships@awhbxing-gym.co.uk

 

2. What Personal Data We Collect

We may collect the following information from you:

• Identification Data: Full name, date of birth, gender

• Contact Data: Email address, phone number, home address

• Health & Medical Information: Provided by you voluntarily when signing up or participating in certain classes

• Payment Information: Processed securely via Glofox (we do not store payment card details)

• Account Activity: Class bookings, attendance, access times, purchase history

• Technical Data: IP address, browser type, device type (when using our website or app)

 

3. How We Collect Your Data

We collect data in the following ways:

• When you sign up for a membership or register your interest

• When you book classes or sessions via our app or website

• When you enter the facility using your member access

• When you communicate with us by phone, email or social media

• When you voluntarily submit forms or surveys

 

4. Why We Collect Your Data

We process your personal data for the following purposes:

• To manage your gym membership and access

• To communicate with you about bookings, updates, offers, and services

• To personalise your experience and improve our services

• To respond to enquiries or concerns

• To maintain safety and emergency contact procedures

• To comply with legal or regulatory obligations

 

5. Marketing & Communications

If you opt-in to our mailing list, we may send occasional emails about offers, updates and events. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

We will never sell or share your data with third parties for marketing purposes.

 

6. How We Store & Protect Your Data

Your data is stored securely via Glofox and on password-protected systems managed by AWH BXING GYM. We apply strict access controls and follow industry best practices to protect your data against loss, misuse or unauthorised access.

Payment data is handled securely by our third-party provider (Glofox/Stripe) and is not stored by us directly.

 

7. How Long We Keep Your Data

We only keep your personal information for as long as necessary to fulfil the purpose it was collected for, including legal, accounting or reporting requirements.

Inactive member accounts and associated data may be deleted after a defined retention period (e.g. 12–24 months) unless otherwise required.

 

8. Your Rights Under GDPR

As a data subject, you have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict certain processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at memberships@awhbxing-gym.co.uk .

 

9. Cookies & Website Analytics

Our website may use cookies to enhance your browsing experience and gather anonymous traffic data. You can adjust your cookie preferences through your browser settings.

 

10. Third Parties

We may share your data with trusted third-party service providers (such as Glofox and payment processors) only where necessary to operate the gym and manage your membership. These providers are bound by data protection agreements.

We will never sell your personal data to third parties.

 

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on our website and we encourage you to review it periodically.

 

12. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

AWH BXING GYM
Email: memberships@awhbxing-gym.co.uk
Address: Unit 1-7 Excel Centre, Muthill Road, Crieff, PH7 4FF